Frequently asked questions
The train station is 8 minutes away from the hotel. From the airport, you can reach the hotel by taking a cab (20min) or by taking a shuttle train.
The hotel is accessible by car. The address to enter in your GPS is: 23 rue des glacières, 67000 Strasbourg. A valet parking service is available at a rate of 30€/day for the outdoor parking, or 40€/day for the closed garage. Paying public parking lots are also available near the hotel: Parking de l'Hopital Civil, Parking Centre Historique Petite France.
Rooms are available from 3pm onwards, and must be vacated by noon on the day of departure. Early check-in and late check-out are offered at an additional charge of 50% of the daily rate, subject to availability.
Some of our rooms are equipped to accommodate people with reduced mobility. For any request, please contact the reservation service or the reception before your stay.
Rooms are equipped with a walk-in shower or bathtub, bathrobes, slippers, NUXE products, hair dryer, safe, minibar, desk and television. The rooms also have a Nexpresso coffee machine, except for the "classic" room category.
The hotel's rooms as well as the common areas are entirely non-smoking. The inner courtyard is a smoking area, ashtrays are at your disposal.
Yes, the extra bed will be charged at 30€ per night (only available in Junior Suite or Suite rooms). The baby bed is offered (not available in Classic rooms).
Yes, a laundry service is available. You will find a dry cleaning bag in your room, to be dropped off at the front-desk before 10 am. Our teams will return your dry cleaning the same day, from 5pm.
A free WIFI access is available throughout the hotel.
The front-office team is at your disposal. You can reach the hotel at the following number: +33 3 90 20 50 00 or by e-mail at: info@les-haras-hotel.com
We can keep your luggages all the time you need. The hotel has a secured luggage room in self-service.
Tourist tax is at 2,42€ per person and per day.
The hotel has connectiong rooms, on request and subject to availability only.
Yes, the hotel has twin beds rooms. You can ask for it when making your reservation or by asking the front desk before arrival.
Breakfast is served from 6:30 am to 10 am on weekdays and from 7 am to 11 am on weekends. The buffet is composed of hot drinks, fresh fruit juices, various breads, pastries, homemade cakes, jams and honey from local farms, cheeses and cold cuts, fresh seasonal fruits, cereals, dried fruits... for 26€ per person or a continental formula for 12€ per person.
Gluten-free and lactose-free alternatives are available on our breakfast buffet. Our team is at your disposal for any question concerning our products and their composition.
Located in the small stable, the bar is open from 7am to midnight.
For hotel guests, the Spa is open every day from 7:30 am to 8:30 pm and for external guests from Monday to Thursday from 11 am to 7 pm and on Friday from 10 am to 4 pm. The gym is open every day from 6:30 am to 11 pm for hotel guests only.
Access to the Spa and swimming pool is reserved for people over 16 years of age, by prior reservation only. However, a time slot from 8:30 to 9:30 has been set aside for children accompanied by their parents, subject to reservation and availability.
Yes, the hotel has a room service card available 24 hours a day. Room service is also available during the opening hours of the Brasserie.
Gift boxes are valid for 730 days after purchase.
You can reach the front-desk at the following number : +33 3 90 20 50 00